Difficult conversations represent inevitable aspects of human relationships, yet most people receive little formal training in navigating these challenging interactions effectively. Whether addressing ...

One mayor barrier to success in business and happiness in life is our inclination to avoid conflict—which often means to avoid having a difficult conversation. Learning how to have difficult ...

I was traveling in the days immediately following Oct. 7, 2023, and consequently had my TA teaching my doctoral research methods class that week. When I returned the following week, I started the ...

Election results can bring up some pretty strong emotions. Whether you’re feeling high or low, a look at how to talk to those who don’t agree with you during these divisive times. Minnesota Public ...

It’s trickier than ever for teachers to manage class discussions of divisive topics—but it’s also crucial for students to learn and practice how to disagree respectfully, logically, and productively.

Working with senior executives taught me that leaders who advance their careers don't avoid tough conversations that make everyone else uncomfortable. Instead, they've figured out how to turn those ...

Offering fresh strategies and an updated format, our professional learning guide, Teaching Strategies: PD for Navigating Difficult Conversations, equips you with everything you need to make all your ...

Picture this: you’ve spent hours tidying the house and preparing delicious dishes. Finally, friends and family have begun to arrive. You all sit down to eat, and the conversations around life updates ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...