Consumers are increasingly turning to artificial intelligence chatbots for health information, a new report from Rock Health ...

The “Ask Macy’s” chatbot may help the company’s comeback and reverse declining sales.

About one-third of U.S. adults say they use artificial intelligence ‘chatbots’ for health information, a new KFF survey shows ...

AI chatbots are quickly replacing traditional search engines for millions of users, but the answers they deliver are often ...

Siri has gone from in a relationship with OpenAI to in an open relationship. According to Bloomberg, Apple has decided to ...

During the First World War, the British government was looking for ways to help people stretch their limited food supplies.

Macy’s Inc. has launched an AI-powered shopping assistant that’s upped spending online among those using the new tool, part ...

It wasn't until a couple of years ago that Keri Rodrigues began to worry about how her kids might be using chatbots. She learned her youngest son was interacting with the chatbot in his Bible app — he ...

Millions of people use generative AI chatbots such as OpenAI’s ChatGPT and Anthropic’s Claude for help with drafting tricky work emails, planning summer vacations and everything in between. But what ...

Artificial intelligence tools—notably the chatbots that students use—may make the problem worse. AI chatbots’ tendency to ...

A version of this essay first appeared on the website of the U.S. PIRG Education Fund. With the rise of ChatGPT and social media companies like Snapchat and Instagram integrating AI chatbots into ...

Jon covers artificial intelligence. He previously led CNET's home energy and utilities category, with a focus on energy-saving advice, thermostats, and heating and cooling. Jon has more than a decade ...