FEATURE Salesforce CEO and chief “SaaSquatch” Mark Benioff boasted about the wins his company's ITSM product had last quarter ...

Qlik has made its agentic analytics experience and MCP server generally available, and announced a new ServiceNow partnership ...

Wondering if ServiceNow's recent share price puts it on sale or signals deeper problems? This article will help you weigh ...

New Context Engine provides the enterprise context to ground every decision made by AI agents. Build anywhere, deploy on ...

Bill McDermott envisions a ‘control tower’ for companies as AI moves beyond intelligence to execution.

As AI-powered CX proliferates, organizations should use it to amplify what human agents are good at — developing emotional ...

As a new integration fabric built for AI experiences is increasingly required, MCP is emerging as a practical strategy.

In his Sunday column for Investing Club subscribers, Jim Cramer argues that the S&P 500 is likely to see further declines during the Iran war.

OpenClaw itself is not a cloud platform. But if you deploy it carelessly, it will expose you to every common cloud-era ...

Agent assist can work, but design, delivery and how you manage knowledge make a huge difference — here’s one contact center leader’s experience.

Protocol project, hosted by the Linux Foundation, today announced major adoption milestones at its one-year mark, with more than 150 organizations supporting the standard, deep integration across ...

Pioneer of modern HCM joins as Novaworks builds the Total Workforce Management operating system for the AI era REDWOOD CITY, Calif., April 9, 2026 /PRNewswire/ -- Novaworks, the AI-native operating ...