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Call center employee handled a toxic and demanding customer, so he asked management for an anti-abuse call script he could use in the future

You can’t avoid stressful situations in the workplace. The following story involves an employee who faced a demanding customer on the phone. He tried to remain calm and professional, but he eventually ...
UNHCR

Three years on, war-weary Sudanese remain on the move

Are you a refugee, asylum-seeker or stateless person looking for help? Visit the HELP site to find support and services from UNHCR. UNHCR, the UN Refugee Agency works to ensure that everybody has the ...
GitHub

test_validate_domain.bats

Mikrotik Domain Filter Script: Bash solution for filtering domain lists, creating Adlists and DNS Static entries for Mikrotik RouterOS. Includes RouterOS script example for DNS FWD configuration. - ...
GitHub

validate-skills-schema.py

- Standard (DEFAULT): Anthropic spec only. Validates field types and values. - Enterprise: Intent Solutions marketplace. All 8 core fields required as ERRORS. 7 body sections required. 100-point ...