BALTIMORE, MD-A high-level joint operation between United States federal agencies and Indian law enforcement has led to the dismantling of a massive international scam network. On February 2, the FBI ...

TAMPA, Fla. (WFLA) — With hurricane season just over two months away, the National Hurricane Center unveiled a new forecast cone for the 2026 season. A forecast cone represents where a storm’s center ...

NEWS CENTER Maine Weather Video Forecast UPDATED 5:30 a.m. Wednesday, March 18th, 2026 Social Security cuts warning issued with deadline Watch: Wall-climbing robot swarms crawl US Navy warships as ...

An experimental hurricane cone of uncertainty will become operational around May 15. The new cone graphic will include color-coded watches and warnings for inland areas. This change aims to better ...

For the first time in months, I woke up this morning to an absolute dumping of snow in my western Montana home. So much snow, in fact, that for a split second I debated calling in “ski.” Let’s hope my ...

FCC Chairman Brendan Carr said the commission plans to vote this month on several proposals, including whether offshore call center workers for telecom companies should be required to be “proficient ...

The Federal Communications Commission announced last week that it wants to crack down on call centers. No one likes dealing with customer service over the phone, but don’t be surprised if this ...

Please hold: Washington is coming for customer service. This week, FCC chairman Brendan Carr proposed rules aimed at bringing more call-center work back to the United States, including disclosure when ...

WASHINGTON, D.C. — In a sweeping move aimed at reshaping the telecommunications landscape, the Federal Communications Commission (FCC) has announced a primary initiative to “reshore” customer service ...

Carr says the FCC will hold a vote this month on reforms to encourage companies to bring call centers to the US. The agency will also look into a proposal that would “require call takers to be ...

Federal Communications Commission Chairman Brendan Carr announced a set of proposals to require a customer service representative to either be American or be understood by one. The call center ...