Many enterprises that offer flexible genAI-powered customer service chat functions are seeing other businesses using them as ...

Most LLM agents work well for short tool-calling loops but start to break down when the task becomes multi-step, stateful, and artifact-heavy. LangChain’s Deep Agents is designed for that gap. The ...

Work orders for key CMC and production activities activate first contingent payment as global demand expands across clinical and paid compassionate access programs Agenus Inc. (Nasdaq: AGEN), a leader ...

OKLAHOMA CITY (KFOR) – A push to protect those who love attending live entertainment is making its way to the Senate floor at the state capitol. The bill aims to prevent online ticket gouging, the use ...

Oregon’s Employment Department released a sweeping 108-page action plan March 5 aimed at overhauling its customer service, modernizing its technology, and strengthening its workforce system to better ...

Two new research reports highlight growing concerns about the impact of AI use on teens and young adults’ mental health and how they use the technology to address those challenges. The reports—both ...

Try to imagine what it's like to be president of the United States of America, giving our country's military commanders the authorization to launch a war against another country very early on a ...

A new study from the Pew Research Center finds teenagers think chatbot-assisted cheating has become “a regular feature of student life.” A new study from the Pew Research Center finds teenagers think ...

House Republicans have a new card up their sleeve to help bring legislation to the Senate floor: AI. A new AI tool, called the Byrd Bot, was developed by the conservative Republican Study Committee to ...

Add Futurism (opens in a new tab) Adding us as a Preferred Source in Google by using this link indicates that you would like to see more of our content in Google News results. And boy, is Grok doing ...

Airbnb says its custom-built AI agent is now handling roughly a third of its customer support issues in North America, and it’s preparing to roll out the feature globally. If successful, the company ...

Many banks already rely on chatbots for simple customer inquiries to enhance the customer experience, but agnetic AI is taking chatbot complexity to the next level. Banks are not missing out on this ...