Apollo reports on six successful cold-calling scripts that engage prospects and convert objections into booked meetings.

Generative AI is designed to please humans, but maybe not in the case of customer service chatbots dealing with angry ...

As we drove through southwest Memphis, KeShaun Pearson told me to keep my window down—our destination was best tasted, not viewed. Along the way, we passed an abandoned coal plant to our right, then ...

COLUMBUS, Ohio—State officials’ approval of a $4.5 million tax break for a Northeast Ohio data‑center expansion was met with a chorus of online criticism, given that the project will only create 10 ...

Please hold: Washington is coming for customer service. This week, FCC chairman Brendan Carr proposed rules aimed at bringing more call-center work back to the United States, including disclosure when ...

Add Yahoo as a preferred source to see more of our stories on Google. FIRST ON FOX — The Federal Communications Commission (FCC) will vote on a proposal to improve customer service at call centers by ...

Local officials in Kansas City celebrated when a development company abandoned plans last week to sell a warehouse to the U.S. government for the purpose of becoming a 7,500-bed immigration detention ...

BRUSSELS, Feb 3 (Reuters) - Long delays to get power grid connections are challenging Amazon's (AMZN.O), opens new tab plans to expand data centers in Europe, the company told Reuters, as industries ...

Tyler O'Neil is senior editor at The Daily Signal and the author of two books: "Making Hate Pay: The Corruption of the Southern Poverty Law Center," and "The Woketopus: The Dark Money Cabal ...