SAP SE has extended the contract of its Chief People Officer Gina Vargiu-Breuer months after internal criticism of her ...

SAP is betting big on something it calls "agentic transformation." The idea is simple, even if the execution is anything but: a future where human workers and AI agents coexist across every business ...

The qualification validates RetailEdge as a ready-to-deploy SAP S/4HANA Public Cloud solution, enabling retailers to go live in as little as 16 weeks at a fixed, predictable price.

Here’s what you need to know about the enterprise resource planning (ERP) vendor’s latest product and company news.

SAP SE Chief Executive Officer Christian Klein announced a plan to shake up its executive board to focus on artificial intelligence as Europe’s most valuable software company faces increasing pressure ...

When artificial intelligence (AI) first entered the customer service landscape, organizations viewed the technology primarily as a way to reduce head count, automate routine inquiries, and minimize ...

SACRAMENTO, Calif — During the COVID-19 pandemic, Assemblymember Rick Chavez Zbur was helping his mom get medication, but what he thought would be a straightforward call to the pharmacy turned into ...

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

Janay Reece came back home to Baltimore to join WJZ in August 2023. Before coming back to the Charm City, Janay was a morning anchor and reporter for WDBJ7 in Roanoke, VA. She joined the WDBJ7 morning ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...